Frequently Asked Questions
Why can't I download the ringtone I ordered?
I haven't received my download. What is the problem?
Please make sure that WAP Push is enabled on your cell phone. Depending on the make of your phone, you need to set the WAP Push setting to "On", "Allow all", "Always", or "Receive all". Here are some hints on where to locate this setting:
Nokia:
- Services > Settings > Service Inbox settings
- Messaging > Settings > Service Msg.
Motorola:
- Messages > Browser Msgs > Menu Button > Browser Msg Setup
- Messages > Browser Messages > Browser Msg Setup
LG:
- Internet > Push Messages > Receive
Samsung:
- Fun Box > WWW Services > Push Messages > Setting
- Fun Box > Wap Browser
Sony-Ericsson:
- Messaging > WAP Push > Allow Push
- Wap Services > Push Messages
- Messaging > Wap Push
If in doubt, please refer to your phone's manual or ask your phone's manufacturer for assistance.
My download link has arrived, but I can't find it on my cell phone. Where is it?
The download link is in the body of a message that New Breed Wireless sent to your cell phone. Depending on the make of your phone, this message will go to your text or WAP Push inbox, also known as a "Service Inbox", "Funbox", "Browser Message Inbox", or simply "Push Inbox".
What do I do with the download link I received?
- Open the message New Breed Wireless sent you.
- Scroll down to the download link.
- Click on the link and you will be immediately connected to New Breed Wireless
- The download will start automatically.
- When the download is finished, just save it.
- Have fun with your product!
Important notice: Never click "interrupt" during the download! Wait until the download is finished.
If I'm a New Breed Wireless Subscriber am I a full member of the New Breed?
If you just subscribed you are a member of the New Breed but you will only be automatically enrolled in certain contests and able to participate in certain events if you are a full member of New Breed Wireless. To become a full member, you must sign in using the password that was sent to your phone or that you created and complete the registration form.